RETURN & SHIPPING POLICY
RETURNS:
- To initiate a return, click HERE.
Maddie Bea only provides Online Store Credit For Full Priced items returned within 10 days of the arrival of the package. There will be NO refunds put back on the original method of payment. Store credit will be issued through a virtual gift card within 3-5 business days of return. Store credits will not include the cost of shipping.
- Returns are only valid on full priced items. Full priced items must be unwashed & unworn with original tags still attached. Items must also have no evidence of makeup stains, self tanner, deodorant marks, dog hair, perfumes, or cigarette smoke.
- We will NOT accept a return or exchange on any items where a discount is used. This include and is not limited to store sales, influencer codes, and marketing discount codes.
- Shoes, accessories, bodysuits, hats, any items purchased on sale, all items after 10 days of delivery are NOT eligible for return.
- If your item arrives damaged, you have 5 days upon arrival to contact us in regards to the damage. If it is after 5 days of arrival, we will not replace/reimburse.
SHIPPING:
We work hard to make sure your orders get to you fast! Almost all orders placed before 5pm/EST will ship out same day. All orders ship out within 1-3 business days through either UPS or USPS.